Returning client reminder postcards were mailed Monday (January 12th). We have changed our work process to reflect industry best practices and, in general, we are no longer doing returns “while you wait” (certain exceptions may apply).
I want to assure you that I am not trying to inconvenience you. I am trying to ensure that your return is prepared completely and accurately and the best way to do that is to provide time for the preparer (me or Anna) to consider any questions or special circumstances that may arise and to do necessary research. Sometimes simple returns aren’t as simple as you might think and having some extra time to think about the return ensures that we provide you with the best possible services (and the least likelihood of problems later on). Additionally, the requirements of the Affordable Care Act are brand new and apply to all individual returns this year and I want to make sure that all of our clients’ returns are in full compliance with the new law.
Pahrump customers may contact me (Amber) at my Albuquerque office and I will explain how I will be handling your returns this year. Please note that I have been having problems with the phone in my office and until the problems are resolved my line is forwarded to the building receptionist (Velma White). She will take a message for me and I will return your call as soon as possible.